NewarkRecruiter Since 2001
the smart solution for Newark jobs

Associate Technical Account Manager, Northeast

Company: Tanium
Location: Newark
Posted on: February 16, 2020

Job Description:

The Basics: At Tanium, our Associate Technical Account Manager (ATAM) fulfills a vital role in our organization to serve our customers. Operating in a highly-cooperative team environment with TAMs, engineers, and sales account managers, ATAMs contribute to each customer's success by supporting the Tanium platform in the field. As an ATAM, you'll have continuous opportunities to apply your best technical chops in large enterprise environments while building new skills ranging from sales to scripting. What you'll do: - Working closely with our customers to: - Triage inbound support cases - Solve Tier 1 & 2 cases independently or with the help of team-members - Identify and rapidly assign tier 3 support cases to TAMs - Conduct health-checks on assigned accounts - Work with other ATAMs to assist with their assigned accounts - Contribute to and track activity, after action, root cause and daily status reports - Document best practices and 'Run Book' entries - Work closely with Customer Success TAMs on improving Tanium operational status within key accounts - Less than 25% travel We're looking for someone with: - Education - AA or equivalent experience required - BS degree in Computer Science, MIS, or similar experience a plus - Experience - Hands-on Tanium experience a major plus - 1+ years experience in technical positions required (can be concurrent with schooling) - 1+ years of operational experience in endpoint operations or security (can be concurrent with schooling) - Demonstrated aptitude to mastery of new concepts and technologies - Demonstrated aptitude in one or more scripting languages - Excellent written and verbal communication skills - Naturally team-oriented with a mission first attitude - Knowledge and experience in one or more of the following technical domains: - Endpoint Security - Endpoint Support/Troubleshooting - Incident response - Systems Management - Utility Scripting (e.g. bash, PowerShell, VBScript, Python, etc.) - Demonstrated critical thinking skills - Ability to break problem down into manageable, ordered piece parts - Ability to convey problem statement and plan of attack to others - Pertinent technical certifications a plus (e.g. Google IT Support Professional Certificate, CISSP, MCSE, A+/Security+/Network+ combined, etc.) About Tanium: At Tanium, we empower the world's largest organizations to manage and protect their mission-critical networks. There's a reason why 6 of the top 10 retailers, 12 of the top 15 US banks, and 4 of the US Armed Forces use Tanium. We provide lightning-fast capabilities at their fingertips to see everything and do anything across their computer networks - with unparalleled scale. We pride ourselves on being unstoppable in the pursuit of our mission. We are diverse problem solvers driven to do the right thing and win as a team. Join our team at

Keywords: Tanium, Newark , Associate Technical Account Manager, Northeast, Executive , Newark, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Manager
Description: Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease (more...)
Company: Bristol-Myers Squibb
Location: New Brunswick
Posted on: 02/17/2020

Director Media Strategy & Planning
Description: ABOUT THE ROLE: The media and beverage landscapes are both driven by two related trends: proliferation of choice and changing consumer demands. Consumer attention is harder than ever to get and people (more...)
Company: Heineken USA
Location: White Plains
Posted on: 02/17/2020

Vice President, Third Party Governance --
Description: , update
Company: BNY Mellon
Location: Wilmington
Posted on: 02/17/2020


National Corporate Relations Director
Description: Overview Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives Envision all Americans enjoying ideal cardiovascular health free of heart disease (more...)
Company: American Heart Association
Location: Scranton
Posted on: 02/17/2020

Claims Review Medical Director General Surgery
Description: Surgery-General opening in White Plains, New York. This and other physician jobs brought to you by DocCafe.com br br As part of the Focus Claims Review team, the Medical Director provides leadership, (more...)
Company: Optum
Location: White Plains
Posted on: 02/17/2020

Seeking Licensed PA Funeral Director
Description: Cavanagh Funeral Home in Norwood and Media Pa. is hiring for the position of a licensed funeral director. Cavanagh has an on-site crematory and a pre-planning department. There
Company: Cavanagh Family Funeral Home
Location: Camden
Posted on: 02/17/2020

Senior Brand Manager, Smithworks Vodka
Description: Pernod Ricard USA is looking for an innovative, entrepreneurially minded individual to take ownership and be the driving force behind Smithworks, an American Made Vodka brand, created in 2016. This role (more...)
Company: Pernod Ricard
Location: White Plains
Posted on: 02/17/2020

Project Manager - Commercial Construction
Description: Project Manager - Commercial Construction If you are a Project Manager with Hospital experience, please read on Top Reasons to Work with Us Competitive compensation based on experience Growth potential (more...)
Company: CyberCoders
Location: New Brunswick
Posted on: 02/17/2020

Unit Manager, Outside Property
Description: Unit Manager, Outside Property, 23616BR, White Plains, NY, USMenu ToggleMenu Hide Home Life at Travelers About
Company: Travelers Insurance Inc
Location: White Plains
Posted on: 02/17/2020

Social Media Manager
Description: JOB TITLE: SOCIAL MEDIA COMMUNITY MANAGER LOCATION: White Plains NY and Manhattan BILINGUAL ENGLISH/SPANISH FLUENCY IS A MUST This is an excellent opportunity to work as an integrated member of the THP (more...)
Company: Tag
Location: White Plains
Posted on: 02/17/2020

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Newark RSS job feeds