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Director of Operations

Company: Crescent Hotels & Resorts
Location: Newark
Posted on: December 5, 2019

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Achieving budgeted revenue goals, and growing revenue.
  • Controlling payroll expenses, other expenses and maximizing profit margins within the budgeted parameters
  • Assures effective management and accurate accounting of Rooms Department.
  • Responsible for setting and managing inventories controls through implementation of effective systems, procedures and creative best practices.
  • Development and implementation of innovative personal service processes
  • Works closely with housekeeping department to ensure effective Room Service programs are properly promoted to ensure guests take advantage of a wonderful room service experience
  • Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls.
    • Four year degree preferred
    • Minimum three years experience as an Operations Manager, Front Office Manager, or Department Manager in a full or select service hotel or similar size and scope
    • Previous experience in a full service or select service environment with a major chain such as Hilton, Marriott, or Starwood.
    • Proven record of success with Quality Assurance reviews and Guest Satisfaction
    • Thorough understanding of total hotel operation
    • Key skills include sound decision-making and time-management skills, a basic ability to use computer hardware and software and a strong ability to foster teamwork to train, coach motivate employees.
    • A successful candidate will work to achieve high levels of personal and organization performance, attend to detail and constantly assess and adapt current practices to improve efficiency.

Keywords: Crescent Hotels & Resorts, Newark , Director of Operations, Executive , Newark, New Jersey

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