IT Support Engineer
Company: Audible
Location: Newark
Posted on: August 5, 2022
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Job Description:
Job summaryGood storytelling starts with great listening. At
Audible, that means each role and every project has our audience in
mind. Because the same people who design, develop, and deploy our
products also happen to use them. To us, that speaks volumes. ABOUT
THIS ROLEAudible is looking for a dynamic and motivated IT Support
Engineer to join our IT Operations group. If you are
customer-focused with creative problem-solving skills and have
experience with macOS and Windows enterprise environments, this
role may be for you. As a member of our team you will have the
opportunity to develop your career while supporting Audible s
unique corporate infrastructure, service platforms and employees.
This is a fantastic opportunity to leverage your crisp
communication skills, technical, analytical and problem-solving
competencies and most importantly, customer obsession as the next
step in your career.ABOUT THE TEAMAudible s Technical Operations
organization powers the infrastructure, systems, tools and services
to keep Audible running fast, secure, and resilient. As part of
Audible s Technology organization, this group comprises of
Information Security, Network Engineering, Systems Engineering,
Corporate Systems, IT Support, and Audio Visual support teams.
Collectively, the Technical Operations team is responsible for
enabling operational excellence for employees while delivering
secure, scalable, and foundational services for our customers
through infrastructure and information technology. The Audible
Helpdesk is the first place for Audible employees to go with
technical questions and problems with Audible's desktops, laptops,
mobile devices, network services and software. The Audible Helpdesk
Team works with Amazon and Audible service managers and other staff
to maintain internal solutions and respond to employees technical
issues. Additionally, we manage all the on-premise infrastructure
including servers, storage solutions, telephony and printers. As an
IT Support Engineer, you will...
Audible is committed to a diverse and inclusive workplace. Audible
is an equal opportunity employer and does not discriminate on the
basis of race, national origin, gender, gender identity, sexual
orientation, protected veteran status, disability, age, or other
legally protected status. For individuals with disabilities who
would like to request an accommodation, please visit
Keywords: Audible, Newark , IT Support Engineer, Engineering , Newark, New Jersey
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