NewarkRecruiter Since 2001
the smart solution for Newark jobs

Digital Marketing Lead

Company: Cognizant US Corporation
Location: Newark
Posted on: June 14, 2019

Job Description:

Digital Marketing Lead Qualification:Post Graduate (preferably MBA) Responsibility: Business / Customer: - Manage Service Level Agreements / metrics as decided with the client. - Deliver on Financial goals for the business - Customer Profitability. - Certify controls laid down by the business to ensure successful audit by client and external party. - Communicate with the customer on a regular basis to discuss operational issues and Critical to Quality (CTQ) delivery and to build rapport with the customer Monthly/Quarterly Business reviews with the client. - Manage customer relationships through regular communication with clients . - Pro-actively identify opportunities for additional business with customer. - Participate in management discussions (Governance discussion, Management forums with customer). - Effective forward planning in terms of process delivery, people & client engagement. - Identify & Optimize key cost drivers . - Identify opportunities for Growth. - Conduct regular business reviews with internal and external stakeholders. - Aligning the targets in line of the targets of Vertical & achieving the business results. Project / Process: : - Sponsor/Champion process improvement projects to improve process efficiencies. - Work with support functions to enable infrastructure support to team and ensure zero downtime. - Resource utilization and scheduling of end to end work. - Prepare for infrastructure and other growth related requirements while working with the PMO team. - Review documentation and knowledge transfer as per the project plan . - Drive knowledge management and continuous up skilling of the team. - Plan for resources based on volume projection and current available head count and allocate responsibilities. - Adopt best practices from other processes / verticals etc. - Share value addition and best practices across teams. - Manage and resolve escalations and issues raised by customers. - Prepare and report process performance metrics to stakeholders . - Identify better ways to deliver anticipated customer needs or to deliver existing services that target customers value. - Analyze customer feedback at desired intervals and initiate ways to improve the score. - Ensure the team meets the accuracy, productivity and consistency index, as agreed with the client and defined in the SLA documents for respective processes, on weekly and monthly basis and report out the same to key stakeholders. - Facilitate knowledge sharing and capture within and across teams. - Approve disbursement / transfer / loan requests as per limits assigned. - Ensure adherence to applicable regulations ( particularly - SAS 70, Statutory Audit and rule 38a-1 of Internal revenue services) of all Life Insurance processes as laid out in process documentation processing involving Money-In, Money-out, Disbursement, Loan, Death Claim, Premium payment, Billing etc. People / Team: : - Guide and coach the team. - Facilitate knowledge sharing and capture within and across teams. - Identify training needs for direct reports and ensure domain/developmental trainings needs are met. - Conduct 1-1s to gauge the pulse of the team members (TLs and above) and support development. - Conduct performance appraisals for team members - provide input into the learning and career plans for team members, drive performance and address any issues. - Identify critical/high potential resources and chart career path/growth plan. - Manage attrition through skip level meetings, planning interventions, engagement calendars. - Deliver communication received from senior management to the team members though town halls, team meetings. - Participate in organizational initiatives such as recruitment drives, training programs etc. - Completes all mandatory assessment/ certifications as applicable like Anti-money laundering training (AML) and Continuing Education Requirements. 0 % Domain Skills SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Support Functions NA Desired * Proficiency Legends Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. Application Development / Application Maintenance United States-New Jersey-Newark - NJ USA, CLT Full Time Employee Full-time Standard Professional Day Job May 30, 2019, 1:51:24 PM Business Process Outsourcing BPO - United States

Keywords: Cognizant US Corporation, Newark , Digital Marketing Lead, Advertising , Newark, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Advertising Jobs


Nail Artist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: Lodi
Posted on: 06/25/2019

Nail Artist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: New Milford
Posted on: 06/25/2019

L'Oreal Assistant Vice President, Amazon Media
Description: ASSISTANT VICE PRESIDENT, AMAZON MEDIA br br Hudson Yards, NYC br br Job brief: br br The Amazon Search / Media Assistant Vice President AVP will be responsible for developing and driving (more...)
Company: L'Oreal USA
Location: New York
Posted on: 06/25/2019


Clifton SAT Writing and Language Tutor Jobs
Description: Clifton SAT Writing and Language Tutor Jobs Varsity Tutors is always looking for bright individuals in Clifton who are
Company: Varsity Tutors
Location: Clifton
Posted on: 06/25/2019

Manhattan SAT Writing and Language Tutor Jobs
Description: Manhattan SAT Writing and Language Tutor Jobs Varsity Tutors is always looking for bright individuals in Manhattan who
Company: Varsity Tutors
Location: New York
Posted on: 06/25/2019

Sales / Marketing Executives
Description: Sales / Marketing Executives Employer is a growing full-service International Freight Forwarding NVOCC company based in Lodi, NJ with in-house Licensed Customs Brokerage Asset-based Container
Company: CHAIN LOGISTICS
Location: Lodi
Posted on: 06/25/2019

Nail Artist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: Staten Island
Posted on: 06/25/2019

Nail Artist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: Far Rockaway
Posted on: 06/25/2019

Nail Artist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: New York
Posted on: 06/25/2019

Nail Artist
Description: WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: North Arlington
Posted on: 06/25/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Newark RSS job feeds