System Access and Salesforce Reporting Analyst

Company: Mastech
Location: Basking Ridge
Posted on: September 25, 2022

Job Description:

Job Description: Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a System Access and Salesforce Reporting Analyst for our client in the Telecommunication domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.Duration: 24+ Months ContractLocation: Basking Ridge, New Jersey preferred but open to remote workers in ET or CT time zones. Preferably near a hub (Alpharetta, GA; Ashburn, VA; Boston, MA; Temple Terrace, FL; Irving, TX; Chicago, IL) *Role: System Access and Salesforce Reporting AnalystPrimary Skills: SalesforceRole Description: The System Access and Salesforce Reporting Analyst must have at least 3+ years of experience. In this role, you will act as a system access and Salesforce reporting POC for the Channel Systems & Tools team to ensure they are delivering on the needs of the business in a timely manner.Must Have Skills (Most Important):- Extensive knowledge of partner systems and IT related systems inclusive of Salesforce, Salesforce Partner Communities, Salesforce Dashboards and Reporting, and Jira.- Ability to multi-task and manage competing priorities across programs and business stakeholders.- Familiarity with synthesizing key business goals, accomplishments and statuses for executive level presentations as well as an ability to assemble process guides, communication, slideware talk tracks and strategic analysis for team wide improvements.- Strong program management skills for API coordinationDesired Skills:- An understanding of Company methods, procedures and processes used in story creation, grooming, testing, development and release as well as familiarity with internal teams is a plus.- A Salesforce Admin Certification (Salesforce Adv. Administrator even better)- A PMP CertificationJob Duties:System Access and Reporting- Partners with GTS for story grooming and testing- Assist in enhancement identification, vetting, story creation and grooming of user stories- System access POC for Portal users, I2B Agents, and D2D Agents- Main SFDC reporting POC for Partner Portal and I2B SFDC instancesSpecial Projects- Partner with compliance and program teams to improve onboarding/system access processes- Other ad hoc special projectsOperations Support- Assembles process guides for system access policies and procedures- Assembles talk track and slideware for Systems and Tools partner presentations- Provides strategic analysis for team wide improvementsEducation: Bachelor-----TMs degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent Experience: Minimum 3+ years of experienceRelocation: This position will not cover relocation expensesTravel: No Local Preferred: YesNote: Must be able to work on a W2 basisRecruiter Name: Usha DeviRecruiter Phone: 412 436 0333 (Ext: 2314) Equal Employment Opportunity Minimum Education Required: Bachelor Years of Experience Required: 3-5 Years Expected Travel Time: None

Keywords: Mastech, Newark , System Access and Salesforce Reporting Analyst, Advertising , Basking Ridge, New Jersey