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Floating Retail Banking Associate

Company: Industrial Bank Wash
Location: Newark
Posted on: September 24, 2022

Job Description:

Industrial Bank is seeking a highly qualified professional for the position of Floater Retail Banking Associate for our Retail Branch located at 54 Halsey St, Newark, NJ.Industrial Bank is a successful and established African American owned and operated financial institution. It is a distinguished Community Development Financial Institution, with a Mission "To make a difference in people's lives and the economic development of their communities".A Day in the Life of a Floater Retail Banking Associate:

  • The Floating Retail Banking Associate (FRBA) serves as the back-up Associate for all banking centers depending upon needs.
  • As the FRBA, the incumbent will float from the teller line to the platform, as needed, at any given time, with or without notice.
  • The FRBA is expected to provide branch support throughout the various banking centers on an as needed basis, as assigned.
  • The responsibilities of this position include, but are not limited to, teller operations, product sales, general administrative tasks, and exceeding both internal and external customer service expectations.
  • This position also requires a high level of dependability, accountability, and flexibility.
  • Must comply with meeting compliance and audit requirements
  • Requires expert knowledge and experience in the responsibilities of a banking Teller
  • Requires expert knowledge and experience in the responsibilities of performing Branch Platform functions
  • A few of the core competencies for this role include: reliable attendance and punctuality; customer service; communication; problem solving and sales skillsRequired education and experienceHigh school diploma or equivalentMinimum of 3 years customer service experienceMinimum of 2 years cash handling experience (Teller experience preferred)Employee Classification and Work Hours: Non-ExemptThe Retail Banking Department operates on a Monday through Saturday work schedule. All Associates are expected to adhere to the Retail Banking schedule, providing notice of absence in accordance with the Bank's attendance policy. Travel: As needed amongst the various Retail Banking Centers

Keywords: Industrial Bank Wash, Newark , Floating Retail Banking Associate, Accounting, Auditing , Newark, New Jersey

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